Shipping policy

Shipping Policy

📦 All orders are shipped from our fulfillment location in Shanghai, China.

We currently offer worldwide shipping with the following flat-rate shipping options:

Available shipping options and estimated delivery times will be shown during checkout based on your destination.

Delivery times to military addresses may vary due to additional military forwarding procedures, security checks and customs processing.

Note: Business days do not include weekends or public holidays.

Customs authorities in the destination country determine whether customs duties, taxes or additional import fees apply.

Any customs duties, taxes or import charges are the responsibility of the recipient unless otherwise stated.
These charges are generally non-refundable.

We recommend checking with your local customs authority before placing an order if you are unsure about possible import charges.

Once your order has been processed and shipped, you will receive a shipping confirmation email containing your tracking number.

You can use this tracking information to follow the progress of your shipment until delivery.

Delivery times are estimates and may be affected by customs inspections, postal delays, weather conditions, peak seasons or other circumstances outside our control.
During selected promotions, we may offer free shipping. Any free shipping offers will be announced on our website.
Please ensure that your shipping address is complete and accurate. We are not responsible for delays caused by incorrect or incomplete address information provided by the customer.

If you have questions about shipping, delivery times or special shipping requests, please contact us through our Contact Us page.

Email: contact@valormedals.com